Selling Secrets for Northern Rivers Businesses Part 2
8. They always keep their eyes and ears open, constantly looking out for opportunities.
They notice adverts for Companies they could become suppliers or partners to. They write down prospect’s phone numbers from their ads, vehicles and street signage and make contact with them. They are always prospecting and can never have enough prospects in their pipeline.
9. They are pro-active, especially when things are slow.
Instead of moaning and complaining that sales are down, they get on the phone and call past and existing customers as well as prospects to seek business or information.
10. They provide their upline managers with detailed, accurate and timely sales reports.
Successful sales don’t mask the truth of their calls with meaningless comments. Instead, they paint an accurate picture of the conversation, the outcome and the next step they intend to take. This means their managers can identify marketplace trends and issues without needing to waste face-to-face time with their team or with customers.
11. They never waste customers’ time with needless, irrelevant product pitches.
Indeed, they always take the time to understand their customer and their business needs before even thinking about presenting their offering as a solution or opportunity. Their mantra when presenting their product or service is, “Prescription without diagnosis is malpractice.”
12. They negotiate from “No” instead of from Win: Win.
Always prepared to walk away from a bad deal or a poor quality customer, the most efficient of salespeople expect the sale to be made on 100% agreeable terms rather than a compromise.
13. They look, act, think and behave as someone their customers will look to for advise.
They dress well, are careful of their personal habits, and proud to represent their Company.
14. They invest in their own education.
Every highly successful salesperson has their own library of quality self-development materials and invests time improving themselves, their skills and their product knowledge. They know that their attitude delivers their results and focus on the positives. They diligently attend sales training whenever offered and pay attention to new and different techniques and processes. They constantly seek to improve their knowledge of their own products and industry.
Do you think you have what it takes to be a top sales performer?
Take another look at this list and ask yourself the question, “How good am I really?”
If you’re not achieving the results you should be, chances are that the answer you’re looking for lies somewhere in this list.
If you’re a sales manager or an employer, and your sales people don’t exhibit the characteristics outlined in this list, we need to talk! Call me for an obligation-free discussion about what we can do to help.
Here’s the number: 07 3112 5033.
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